Accessibility

At KTO Theatre, every audience member is important to us. We present performances on a stage adapted for people with specific access needs. We are gradually introducing solutions that make it easier to use our space and ensure that the theatre becomes a place open to everyone.

If you have any questions regarding accessibility, please contact Martyna Różańska:

e-mail: martyna.rozanska@teatrkto.pl

Phone: +48 507 206 193

Accessibility Statement

KTO Theatre is committed to ensuring the accessibility of its website in accordance with the Act of 4 April 2019 on the digital accessibility of websites and mobile applications of public entities.

This accessibility statement applies to the website http://www.teatrkto.pl.

Date of website publication: 1 September 2020
Date of last major update: 30 April 2022

State of digital accessibility

This website is partially compliant with the annex to the Act of 4 April 2019 on the digital accessibility of websites and mobile applications of public entities due to the [non-compliances and exemptions] listed below.

Inaccessible content

Non-compliance with the annex

Not all photos and graphic materials have alternative text descriptions.
The published videos do not have audio description.

Preparation of the accessibility statement

Date of preparation of the statement: 18 May 2022
Date of the last review of the statement: 31 March 2025

We prepared the statement based on a self-assessment carried out on the basis of

Checklist for examining the digital accessibility of the website www.teatrkto.pl v. 2.2 (docx, 0.12 MB).kontrolną do badania dostępności cyfrowej strony internetowej www.teatrkto.pl v. 2.2 (docx, 0,12MB

Keyboard shortcuts

Standard browser keyboard shortcuts can be used on the KTO Theatre website.

Feedback and contact details

Please report any issues related to the digital accessibility of this website to Martyna Różańska – by email atmartyna.rozanska@teatrkto.pl or phone 12 633 89 47.

Everyone has the right to request the digital accessibility of this website or its elements.

When submitting such a request, please provide:

your full name,
your contact details (e.g. telephone number, email address),
the exact URL of the webpage where the digitally inaccessible element or content is located,
a description of the problem and the solution that would be most convenient for you.

We will respond to your request as soon as possible, no later than within 7 days of receiving it.

If this deadline is too short for us, we will inform you. In that message, we will provide a new deadline by which we will correct the reported issues or provide the information in an alternative way. This new deadline will not be longer than 2 months.

If we are unable to ensure the digital accessibility of the website or the content indicated in your request, we will propose an alternative way of accessing it.

Handling of requests and complaints related to accessibility

If, in response to your request to ensure digital accessibility, we refuse to provide the accessibility you have requested, and you do not agree with this refusal, you have the right to file a complaint.

You also have the right to file a complaint if you do not agree to use the alternative method of access that we proposed in response to your request for digital accessibility.

You may submit your complaint by post or by email to the management of our institution:

Jerzy Zoń – Director of KTO Theatre
Address: 50 Zamoyskiego Street, 30-523 Krakow
Email: sekretariat@teatrkto.pl

Information available on the government portal gov.pl may also be helpful.

You may also inform about this situation Rzecznika Praw Obywatelskich and request intervention in your case.

Architectural accessibility

LOCATION

KTO Theatre is located in a building within a row of tenement houses at 50 Zamoyskiego Street.

Access by public transport:
The nearest bus stop is Rondo Matecznego (600 m away), bus lines: 144, 164, 169, 173, 179, 301, 304, 469, 513.
The nearest tram stop is Smolki (200 m away), tram lines: 8, 10, 18, 22, 50, 52, 62, 69, 76, 82.

The theatre can also be reached by bicycle (nearest ZTP bike rack: Zamoyskiego 50, Smolki 8) or by scooter (nearest mobility points: Zamoyskiego 39 and Werneńczyka).

PARKING

The theatre does not have its own parking facilities. The nearest parking space for persons with disabilities is located approximately 50 metres from the entrance. Parking is free of charge for holders of a disability parking permit. The pavement at pedestrian crossings has lowered kerbs.

BUILDING ENTRANCE

The entrance to the building is at ground level. There are no obstacles preventing wheelchair access. The glass doors do not have automatic door openers, as they are equipped with fire safety (panic) mechanisms. The doors have high-contrast markings, and a video intercom is located directly next to the entrance to call for assistance.

You may enter the theatre and all its premises with an assistance dog or a guide dog.

BUILDING INTERIOR

The box office with the reception desk and the cloakroom are located in the main hall, approximately 5 metres from the entrance door on the left-hand side. The counter is lowered and accessible for wheelchair users. The service point is equipped with an induction loop system.

There are no high-contrast or tactile floor markings indicating circulation routes.

The corridors in the building are wide and allow for wheelchair movement.

The office rooms are located on the first and second floors. They can be accessed by stairs or by using the lift.

Stairs

The staircase leads to the upper floors. The flight of stairs consists of 7 steps, each 17 cm high. A handrail runs along the entire length of the stairs.

Lift

The lift is located at the end of the corridor (on ground level, opposite the accessible toilet). The doors open automatically and are 90 cm wide. The cabin measures 140 × 110 cm. The buttons are labelled in Braille and in large print, and the lowest button is positioned at a height of 105 cm. The lift is equipped with voice announcements.

In case of any difficulties, please contact the staff at: +48 12 633 89 47.

STAGE

The theatre auditorium is accessible for people with mobility impairments and is located on ground level.

The seating arrangement in the auditorium is flexible and depends on the performance being presented; however, in every case, a designated space for wheelchairs is provided, as determined and indicated by the performance staff. The auditorium is accessed through threshold-free doors. There are no high-contrast or tactile markings at the entrance to the auditorium.

During performances, an induction loop system is available (central, portable, mobile).

Toilet

The accessible toilet is located at the end of the corridor in the main hall on ground level. The door opens outwards and there are no obstacles preventing wheelchair access to the bathroom. The toilet is equipped with grab rails to facilitate use and a baby changing table.

The accessibility statement was prepared using the Accessibility Statement Generator.

Tickets

In the case of reduced tickets for persons with disabilities, please contact us by email or phone.

Phone: 12 633 89 47

E-mail: kasa@teatrkto.pl

Our performances may include special effects such as strobe lighting, loud sounds, or stage smoke. Details can be found in the performance descriptions in the PERFORMANCES section.

If at any point during the performance someone feels uncomfortable, the front-of-house staff will assist them in leaving the auditorium. The theatre does not have a designated quiet room; however, during the performance you may rest in the foyer – the space is calm and quiet, and the lights are dimmed.